Policies

Looking for information about our policies? You're in the right place.
Everything you need to know about how we operate is listed below. If you have a question that isn't answered here, reach us anytime at support@gearupsurvivalkits.com or call/text to (810) 218-0950.

Ordering Information Learn about our hours of operation, payment methods, and how to reach our support team. Read more here.

Shipping Policy $7.95 flat rate on every order under $100 and FREE shipping for orders $100 and up, 1–3 day processing, tracking to your inbox, and expedited options. Read our Shipping Policy here.

Returns & Exchanges Our 30-day return window, how to start a return, refund timelines, and what to do if your order arrived damaged. Read our Returns & Exchanges Policy here.

Satisfaction Guarantee & Shelf Life Promise We stand behind every kit we sell and if any food or water item fails before its printed expiration date, we replace it free. Read our Satisfaction Guarantee here.

Privacy Policy How we collect, use, and protect your personal information. Read our Privacy Policy here.

Mobile Terms of Service How we collect, use, and protect your mobile number. Read our Mobile Terms of Service here.

Terms and Conditions The terms that govern your use of our website and purchases. Read our Terms of Service here.

Do Not Sell My Personal Information Your data, your choice. Find out how to opt out here.